HITS stands for HARSH Improved Truck Support. It is a tailor made service-led package that helps support working trucks to ensure minimum repair and maintenance costs, and ultimately reduce vehicle downtime.
Every one of our products is sold with a full HARSH warranty as per our standard terms and conditions of sale. HITS in its basic format is our way of extending full product service support beyond the initial sale. In terms of a quick service response, warranty, parts on the shelf or friendly technical advice, HITS has it covered.
We go beyond the industry norm and provide full inspections and reports on every one of our service jobs – enabling you to understand exactly what has happened with your vehicle. This enables us to build a portfolio on each truck, compare data and suggest areas for preventative maintenance checks. Working in a service partnership with our customers really does provide added value on our products.
HITS can be tailored to any HARSH product you buy – giving you peace of mind. It can also include extended warranty, repair and maintenance contracts, or proactive service inspections. Please ask for more information.
- 24/7 Service support
- Highly experienced service engineers
- Dealer network of local agents
- HARSH service vans and full UK support
- Next day off the shelf spare parts
CW RUSSELL – 30 YEARS, 50 TRUCKS AND 4 NEW HARSH TIPPERS Established 30 years ago, Middlesbrough – based haulage company CW Russell has just reached a fleet strength of 50 trucks, the latest of which are 4 new Mercedes-Benz Arocs 8×4 tippers fitted with HARSH tipping gears and Townend steel bodies. Primarily engaged in […]